Chase O'Grady
Product Design Leader | UX Strategy | Design Strategist
Professional Experience
Professional Summary
Product Design leader with 15+ years of experience building enterprise, B2B, SaaS, mobile, IoT, healthcare, retail, and consumer products. Proven track record leading cross-functional teams, scaling design systems, facilitating alignment workshops, driving product strategy, and mentoring designers through complex digital transformations. Experienced partnering with executives, product leaders, and engineering organizations to deliver customer-centered solutions that improve business outcomes and user satisfaction.
Contact
Leadership & Collaboration
Philadelphia, PA
405.414.6892
Core Competencies
Design Leadership
Cross-Functional Leadership
Stakeholder Management
Team Mentorship
Organizational Alignment
Strategic Planning
Consensus Building
Product & Experience
Product Design
UX Strategy
Design Systems
Prototyping
Product & Experience Strategy
Experience Mapping
Research & Validation
User Research
Usability Testing
Accessibility
Journey Mapping
Customer Insights
Competitive Analysis
Data-Driven Decision Making
Prototype Validation
Delivery & Operations
Design Systems
Agile Methodology
Design Operations
Requirements Definition
Rapid Prototyping
Mobile Product Design
Enterprise Software Design
SaaS Product Design
Digital Transformation
Feb 24 — Present
Led end-to-end design for enterprise mobile application, transforming complex field operations processes into intuitive, user-centered experiences for manufacturing and industrial field personnel.
Facilitated stakeholder workshops, user research, and requirements gathering to drive product strategy and user-centered design decisions.
Collaborated with Product, Engineering, QA, and business teams in Agile environments to deliver iterative releases and successful UAT outcomes.
Mentored junior and senior designers across multiple programs
Drove digital transformation initiatives by consolidating legacy systems into streamlined enterprise mobile platforms focused on operational efficiency and user adoption.
Sr. UX/UI Design
Judge Group
Aug 22 — Oct 23
Led and mentored a multidisciplinary UX team, establishing design processes that improved delivery predictability and increased project success rates across multiple product initiatives.
Created user-centric products that enhanced user engagement and strengthened brand identity.
Performed user research to uncover insights and challenges for target audiences that improved usability by up to 80%.
Created and governed scalable design systems across multiple products, improving consistency, reducing design debt, and accelerating delivery across teams.
Director of User Experience
Guidance
Sep 22 — Jan 23
Led the design team in launching a user-centered B2B platform to enhance self-service options and reduce project costs for our partners.
Collaborated across various departments within the organization, adopting an iterative methodology that established clear KPIs, minimized debt, and bolstered our success rates.
Developed interactive prototypes to showcase and confirm design ideas with stakeholders to simplifying the process.
Sr. Product Designer
Recur
Dec 21 — Aug 22
Initiated a rebranding for native applications and the web that increased transactability by 80%.
Collaborated with the system designer to enhance existing libraries by 30%.
Converted wireframes, user flows, and prototypes into high-fidelity designs.
Facilitated product workshops to lean into innovation, maximize engagement, and grow user base.
Sr. Product Designer
Weedmaps
Jul 21 — Dec 21
Designed a comprehensive communication platform that affects both healthcare partners and patients.
Created rapid prototypes for various clients that influenced decision-making among stakeholders.
Transformed wireframes, user flows, and prototypes into high-fidelity designs.
Conducted product workshops to enhance engagement, and expand the user base.
Crafted design solutions ensuring better retention, translate-ability, and usability.
Sr. Product Designer
Digital Scientist
Nov 18 — Dec 21
Created and executed brand identities along with a creative strategy aimed at enhancing outreach, increasing customer engagement and boosting brand recognition.
Crafted visual marketing materials and language for both print and digital platforms to heighten awareness and facilitate transactions.
Formulated SOPs, security measures, and compliance with state regulations to create a secure and lawful work setting.
Creative Director
Elevated Connections
Nov 18 — Dec 21
Introduced several enterprise branding lines of IoT trackers backed by native applications that resulted in over a million units sold globally.
Conducted usability tests to comprehend user functions and connectivity, leading to significant firmware updates that enhanced user engagement and reduced support requirements.
Created various enterprise-branded smartwatches incorporating tracking, sleep monitoring, and gamification for an engaging experience with strong initial sales.
Kept up to date with industry standards and best practices.
Sr. UI/UX Designer
Bioworld Merchandising
Mar 16 — Dec 16
Created mobile applications for hybrid smartwatches that enhanced user interaction and strengthened brand identity.
Developed artifacts, such as user journeys, personas, & storyboards to ensure our product's success and usability.
Established initiatives based on research insights that informed the roadmap.
Expert in wearable technology (IoT) and mobile companion applications.
UI/UX Designer
Fossil Group
Contract role
Mar 16 — Dec 16
Developed white-label mobile applications for multiple clients, aiming to consolidate social aggregation into a single platform.
Established a comprehensive global information architecture, journey maps, and workflows to enhance usability by 40%.
Collaborated with project managers, engineers, and quality assurance teams using an iterative approach that facilitated clear KPIs, reduced debt, and achieved the highest success rate.
UI/UX Designer
PointBurst
Feb 16 — Mar 16
Created a responsive website aimed at enhancing transaction efficiency.
Developed wireframes, employed whiteboarding techniques, and produced high-fidelity mockups.
Evaluated user acceptance testing results for both web and native platforms.
Collaborated cross-functionally with product managers, QA, and engineering teams.
UI/UX Designer
JcPenney
Contract role
Nov 12 — Jan 15
Developed and executed brand identities alongside creative strategies to enhance outreach, customer engagement, and brand recognition.
Designed various marketing materials (flyers, brochures, advertisements, and property signs)
Formulated marketing strategies while utilizing conceptual thinking